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Free EA for Rock Band Guitar Troublesby Matt Gibbs
It has been revealed that Electronic Arts will be giving away a free EA game to anyone who has had to order a replacement guitar for Rock Band. Here's the email they've been sending to affected customers:
Greetings Rocker,
Congratulations on your purchase of Rock Band!
After reviewing our records, we see that your recent request for a replacement guitar has been subject to an unacceptably long delay due to a late shipment from our manufacturer.
By the time you receive this, your replacement guitar should be on its way to you. However, the Rock Band team is committed to providing a world-class customer experience and we do not believe we have met this commitment in connection with your request. As a token of our appreciation for your patience and understanding, we will be offering you a FREE EA game. Details will follow shortly.
We are sorry if your first experience with Rock Band has not met your expectations. We hope our gift will show you how committed we are to your satisfaction.
Thank you,
The Rock Band Team
No word on what the free game will be yet - hopefully you are able to select something from a range of titles though.
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sickpup
2007-12-14 14:42:37
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correction...furthur guitar play revealed my guitar is already broken and I have sent for a replacement but have not received such an email from EA about any free game...BS |
sickpup
2007-12-03 08:32:34
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I think all people who purchased the game should get something. Or maybe I should break my guitar and order a replacement now. |
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| Rock Band |
| Publisher |
| Electronic Arts |
| Developer |
| Harmonix |
| Game Genre |
| Musical |
| Release Date |
| 2007-11-20 |
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| total images available: |
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